Man with Parkinson’s Disease Bed-Bound Following Council Delays
A man with Parkinson’s disease was bed-ridden for the last month of his life since his council cannot supply him with specialist equipment, the Local Government and also Social Care Ombudsman has found.
An examination revealed that regardless of two physical therapists identifying the man’s demand for a special chair, it had still not been offered some 7 months later, when he passed away.
Lancashire County Council has been penalised ₤750 for the distress triggered.
Michael King, Local Government and Social Care Ombudsman, said: “This man should not have had to spend his last few weeks bed-bound. He could no longer sit in a chair because he was at risk of sliding to the floor, and his wife was unable to help return him to the chair because of her own health problems.
“While the council had already apologised before my investigation, it failed to identify the root cause of the delay.”
The occupational therapist’s analysis noted the man required a unique chair to prevent him falling onto the floor. It was reported that his better half battled to assist her husband as she had back problems and would need to contact neighbors, or for an ambulance, when this took place.
During a stay in health centre, the man was assessed by a specialist for a brand-new chair, yet this was not in position by the time he was discharged, and also for the last month of his life, he needed to remain in bed due to the fact that he did not have proper seats.
The Ombudsman’s investigation found the council postponed requesting the specialist chair, failed to videotape its contacts with the specialist that would certainly supply the chair and took also lengthy to approve the funding.
The council said it had actually apologised completely to the family members for the distress triggered and has created an action plan to attend to the imperfections recognized. It will certainly also act to make certain policemans manage their work properly and also immediately, as well as generate a routine for filling occupational therapist vacancies as soon as possible.
Mr King added: “When things go wrong, lessons can just be discovered how to boost future solutions if the appropriate causes are recognized. I delight in Lancashire County Council agreed to my referrals, however I would certainly prompt it to assess my report and consider exactly what action it now needs to take so other individuals are not in a similar way impacted.”
A representative for Lancashire County Council claimed: “The Local Government Ombudsman found fault on the part of the Council, and this caused injustice to the complainant. The county council has apologised fully to the family for the distress caused by its failings.
“Lancashire County Council has agreed with the action recommended by the LGO and drawn up an action plan to address the shortcomings identified in his report.”